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Questions you might want to ask before buying

If I have multiple TVs, do I have to buy multiple boxes?

Unfortunately yes, the box only works on one TV at a time but the good news is that it’s super easy to move it from room to room or take it with you to a friend’s house, to the cottage or on a trip. Wherever there is WIFI.

How do I get a device?

Visit our terminals page and add your terminal to your shopping cart. Complete your transaction from the comfort of your own home. You can also contact us by email at to place an order if you'd prefer to pay cash or via e-transfer.

I would like to buy my terminal in person, is it possible?

Contact us, it will be our pleasure to refer you to our nearest point of service.

I don’t know anything about terminal installation, can you send technicians?

Arubox devices are so easy to install. Consult the installation guide page and if you still have any problems, contact us for an onsite install.

Is an internet connection mandatory?

Yes, you must have an internet connection. We highly recommend a high speed internet connection to get the best use.

Can we do the recording with Arubox devices?

Yes, depending on each of our terminals you will have a variable storage space. You will also have the possibility to connect on external media (using a usb or network connection) to record to usb key, external HDD disk or media server.

Can we play 4K?

Yes the box can play 4K but only on Youtube, if you have a 4K TV and a strong enough internet to support it. Internet TV servers are not yet advanced enough to provide you with all channels at 2160p and above.

Once connected

Is there a schedule and tv guide available?

Yes, all Arubox services include a comprehensive tv guide for your favourite channels.

Does Arubox TV come with a remote controller?

Yes, Arubox TV includes a remote controller.

Does Arubox TV offer history and favourites options?

Yes, Arubox TV has all these.

Does Arubox TV offer searching and sorting options?

Yes, Arubox TV has all these.

Does the media player used by Arubox TV offer languages, subtitles and information on the current viewing?

Yes, Arubox TV has all these in real time without interrupting your viewing.

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